La Palma Correctional Center (2023)

Contacting a Detainee

If you need information about a detainee that is housed at this facility, you may call (520) 464-3200 between the hours of 8 a.m. and 4 p.m. When you call, please have the individual’s biographical information ready, including first, last and hyphenated names, any aliases he or she may use, date of birth and country of birth.

Detainees cannot receive incoming calls. If you need to get in touch with a detainee to leave an urgent message, you must call (520) 464-3200 ext. 43266 and leave the detainee’s full name, alien registration number and your name and telephone number where you can be reached. The detainee will be given your message.

Legal & Case Information

Immigration Court

For information about a matter before the immigration court, you may call 1-800-898-7180 to speak with them directly. Applications for relief from removal and other applications requested by the immigration judge must be filed directly with the immigration court.

Board of Immigration Appeals (BIA)

For information about a matter before the Board of Immigration Appeals (BIA), you may call (703) 605-1007 where you can obtain automated information or speak with a live representative during office hours.

Legal Help

Click the link for a list of pro bono representatives nationwide who might be able to assist you.

(Video) CoreCivic: LaPalma Correctional Facility

To Post a Delivery Bond

Delivery bonds are posted when a person has been taken into ICE custody and placed into removal proceedings while in the United States. The person posting the bond must show proof of identity (valid Government-issued photo identification, passport, military ID, LPR card, driver’s license, etc.). This person (the obligor) is responsible for ensuring that the alien presents them self before an officer or representative of this agency whenever a request is made.

Bonds for aliens detained by ICE may be posted at ICE ERO bond acceptance offices nationwide, Monday through Friday (except public holidays) between the hours of 9 a.m. and 3 p.m., local time. For a list of ICE ERO bond acceptance offices nearest you or for bond information, click here. You must have the last name of the detainee and alien registration number before calling. Acceptable forms of payment to post a bond are money orders, cashier’s checks or certified checks. For all bonds $10,000 and over, the only accepted method of payment is a single cashier or certified check. Payments must be made payable to “U.S. Department of Homeland Security” or “Immigration and Customs Enforcement.”

Hours of Visitation

Friends and Family Visits

  • Friday – Sunday and Federal Holidays: 5:30 p.m. – 9:30 p.m.

Contact the facility (520) 464-3200 to confirm current visitation times.

Regular visiting is permitted on the following holidays:

  • New Year's Day
  • Independence Day
  • Thanksgiving Day
  • Christmas Day

To ensure adequate time to process visitors through security, all visitors must arrive 45 minutes prior to the scheduled visit time.

Visitors must present a valid verifiable government-issued identification card to enter the facility.

Visits shall not exceed 120 minutes.

Minors who are visiting the facility must be accompanied by an adult guardian (18 years or older). Minors must not be left unaccompanied in the waiting room, visiting room or any other area.

Attorney Visits

Legal representatives of detainees are authorized to visit their clients during the following hours:

Monday – Friday: 8 a.m. – 4 p.m.
Saturday & Sunday: 8 a.m. – 12:30 p.m.

(Video) Migrants speak of 'inhumane' conditions at Ice detention centers during Covid

A list of pro bono (free) legal organizations will be posted in all detainee housing units and other appropriate areas. This list shall be updated quarterly. If a detainee wishes to see a representative or paralegal from that organization, it is the detainee’s responsibility to contact them for an appointment.

Consular Visits

Consular officials may meet with their detained nationals at any time. It is requested that prior arrangements be made with the ICE Supervisory Deportation Officer to the extent possible, and that consular officials bring appropriate credentials when they come to the facility. The ICE Supervisory Deportation Officer in charge of the facility can be reached at (520) 464-3035

Clergy Visits

Clergy may visit detainees at any time, but must make prior arrangements with the Chaplain’s Office at (520) 464-3200 ext. 43266

Visiting Restrictions

  1. All family or other social visits are contact
  2. No firearms or weapons of any kind are permitted in the facility.
  3. If visitors are or appear to be intoxicated, visitation will not be allowed.
  4. All visitors are subject to search while in the facility.
  5. Visitors are not allowed to pass or attempt to pass any items to detainees.
  6. Visitors are not allowed to carry any items into the visitation area.

Search Procedures (prior to or during all visitations)

All individuals requesting admittance to the facility or the visitation area are subject to a pat-down search of their person, an inspection of their belongings, and a metal scan search. Individuals refusing to cooperate with a reasonable search will not be admitted. No firearms or weapons of any kind are permitted. No electronic devices (cell phones, pagers, radios, etc.) are permitted in the secure areas of this facility.

Sending Items to Detainees

Sending Mail

Letters sent to detainees must include the detainee’s A-number (File Number), plus the sender’s name and address. To enhance the safety of the facility, all incoming mail is subject to screening for contraband. The mail is not read upon opening, only inspected by the delivering officer. Detainees may send mail from the facility. Detainees may seal their outgoing letters and place them in the provided receptacle. All incoming mail will be delivered to the detainee, and outgoing mail will be routed to the proper postal office within 24 hours of receipt by facility staff. A mail pick-up and delivery schedule is posted in all housing units.

Detainees are allowed to purchase stamps for use. Generally, there is no limit to the amount of correspondence detainees may send at their own expense. Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense.

When detainees depart the facility or are transferred to another facility, only their legal mail will be forwarded to them. General correspondence will be endorsed "Return to Sender" and returned to the post office.

Sending Money

If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received. Detainees are cautioned not to have cash sent to them in the mail.

Sending Packages

A detainee may receive items that are determined to be of necessity for the sole purpose of travel or release from agency custody with approval of the ICE Deportation Officer. Before sending packages to detainees, contact the facility at: (520) 464-3200

Note that detainees being removed from the United States are allowed one small piece of luggage. If a detainee does not have such baggage, such luggage can be sent/delivered after receiving approval from Supervisory Deportation Officer. Please be advised that for security reasons, no electronic devices (cell phones, electric razors, laptop computers, radios, etc.) will be accepted.

(Video) ICE and Isolation: A Portrait of Torture in Immigration Detention

Press & Media

The facility has a responsibility to protect the privacy and other rights of detainees and members of the staff. Therefore, interviews will be regulated to ensure the orderly and safe operation of the facility. Ordinarily, live television or radio interviews will not be permitted in the facility. For media inquiries about ICE activities, operations, or policies, contact the ICE Office of Public Affairs at

Personal Interviews

A news media representative who desires to conduct an interview with a detainee must apply in writing to the Phoenix Field Office, Office of Enforcement and Removal Operations, indicating familiarity with and agreement to comply with the rules and regulations of the facility as provided to that person by staff.

Detainee Consent

A detainee has the right not to be interviewed, photographed, or recorded by the media. Before interviewing, photographing, or recording the voice of a detainee, a visiting representative of the media must obtain written permission from that individual.


All FOIA and Privacy Act requests must be submitted on form G-639 (Freedom of Information / Privacy Act Request) or in letter format. All requests must contain the original, notarized signature of the subject in question. Please complete the form G-639 thoroughly and if writing a letter, be sure to include the full name, any other names used, date of birth, place of birth, A-number of the alien you are seeking information about, as well as your full name, address, and telephone number, so that we may contact you if we have any questions.

Mail your FOIA or Privacy Act request to:

(Video) Report: Detained migrants at La Palma ICE facility detail poor conditions during COVID-19 pandemic

U.S. Immigration and Customs Enforcement
Freedom of Information Act Office
800 North Capitol Street, NW, Room 585
Washington, D.C. 20536
Phone – 1-866-633-1182
Email –

Feedback or Complaints

We strive to provide quality service to people in our custody, their family, friends, and to their official representatives. If you believe that we have not lived up to this commitment, we would like to know. If we have met or exceeded your expectations, please let us know that as well. To comment on the services provided at this office, please write to:

Field Office Director, Enforcement and Removal Operations
U.S. Immigration and Customs Enforcement
Phoenix Field Office
2035 N Central Ave.
Phoenix, AZ 85004

If you feel that an ICE employee or contract services employee mistreated you and wish to make a complaint of misconduct, you may:

Contact the Field Office Director at:
Field Office Director, Enforcement and Removal Operations
U.S. Immigration and Customs Enforcement
Phoenix Field Office
2035 N Central Ave. Phoenix, AZ 85004

(602) 257-5900

Write the Office of Professional Responsibility:

Director, Office of Professional Responsibility
U.S. Immigration and Customs Enforcement
P.O. Box 14475
Pennsylvania Ave, NW
Washington, D.C. 20044

Contact the Joint Intake Center:

Phone Number: 1-877-2INTAKE

(Video) La Palma Violations | Cronkite News

You may also contact the Department of Homeland Security, Office of Inspector General:

DHS Office of Inspector General
Attn: Office of Investigations - Hotline
245 Murray Drive, Building 410 Stop: 2600
Washington, DC 20528
Call: 1-800-323-8603
Fax: 202-254-4292


How many immigration detention centers are there in Arizona? ›

There are six ICE Immigration Detention Facilities in Arizona.

Does Arizona use private prisons? ›

The Arizona Department of Corrections awarded a contract to private prison operator CoreCivic to house prisoners at the La Palma Correctional Center in Eloy. The prisoners will be moved from the state prison in Florence, which is scheduled to close.

Are there any private prisons in Arizona? ›

Privately operated prisons

Red Rock Correctional Center (operated by the Corrections Corporation of America) (capacity 2,000) Medium Security.

How long can immigration hold you in jail? ›

To allow ICE to do this, the jail will probably keep you for up to 48 hours after the time you are supposed to be released. These 48 hours don't include Saturdays, Sundays, and federal holidays. If ICE doesn't pick you up within 48 hours, the jail must release you right away.

How long do immigrants stay in detention centers? ›

As of December 9, 2019, individuals were held in ICE custody for an average of 55 days. 32 Time spent in detention is longer for those held for the duration of their immigration court proceedings. In FY 2019, the average detained immigration case took 46 days.

How long can border patrol detain you? ›

Even then, the police or jail can hold you for another 48 hours if Immigration has placed a "detainer" on you. If Immigration has not picked you up within this 48 hours, then they must release you.

Do private prisons actually save money? ›

According to the study, it costs a private prison about $45,000 a year to house a prisoner, compared to the general cost of about $50,000 annually per inmate in a public prison, resulting in roughly $5,000 in savings per year.

What does ABS discharge mean? ›

What is ABS discharge? Discharge Definition: A sentence of a person found guilty of a crime in which that person does not receive a criminal record of conviction, either absolutely or conditionally.

What are the maximum security prisons in Arizona? ›

Rare look inside an Arizona maximum security prison - YouTube

How many states have private prisons? ›

Twenty-six states and the federal government incarcerated 99,754 people in private prisons in 2020, representing 8% of the total state and federal prison population.

How much does Arizona spend per inmate? ›

Though per diem rates vary across the system, they have averaged $67 per person for the past decade. That's slightly lower than the $71 per day rate quoted for public prisons, according to most recent numbers reported by the Department of Corrections.

How many facilities does CoreCivic own? ›

CoreCivic operates more than 70 correctional and residential reentry facilities across the country.

How do I send money to an inmate in La Palma Correctional Center? ›

You can send money via Western Union by using the Internet, by phone or by a Walk-in Cash Payment. The website for internet is The phone number for phone quick collect is 1-800-634-3422. 2.

Who owns the most prisons in the United States? ›

CoreCivic, formerly the Corrections Corporation of America (CCA), is a company that owns and manages private prisons and detention centers and operates others on a concession basis.
Revenue$ 1.981 billion
Operating income$ 281.56 million
Net income$ 188.89 million
Total assets$ 3.792 billion
12 more rows

How many private prisons are in the US 2022? ›

There are 158 private prisons in the United States.

Why did CCA change their name? ›

The CCA name has “become a liability due to its connection with higher levels of violence, sexual abuse, corruption and questionable cost savings at CCA-run prisons and jails,” Friedmann said in an email.

How do I find someone detained by Border Patrol? ›

Check online detainee locators
  1. Immigration and Customs Enforcement (ICE) detainee locator.
  2. Federal Bureau of Prisons (BOP) inmate locator.

How do I send money to a TDCJ inmate? ›

You have eight (6) options:
  1. Money order or cashier's check.
  2. Monthly checking account debit (ACH)
  3. ACE – America's Cash Express.
  4. eCommDirect Store.
  5. JPay.
  6. TouchPay Payment Systems.

How do I send money to an inmate in North County Correctional Facility? ›

Certified Check or Money Order

Certified checks must be from a California bank or credit union. Only US Postal money orders are accepted. Once you have the cash, check or money order, go to LA Inmate Reception area at 441 Bauchet Street, which is open 24 hours per day, every day of the week.


1. Report: Officers at an ICE detention facility in Eloy 'seriously violated' migrants' rights
(12 News)
2. ICE says more than 1,000 undocumented immigrants in their facilities have coronavirus
(ABC15 Arizona)
3. Report calls ICE detention center in Eloy one of deadliest in US
(AZFamily 3TV and CBS 5 News)
4. FNN: Tour of Eloy Detention Center
(LiveNOW from FOX)
5. Noticiero Univision ingresó al centro de detención de inmigrantes
(Univision Noticias)
6. Several inmates, staff member hurt in disturbance at Eloy prison
(ABC15 Arizona)
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