About Staples Canada - The Working and Learning Company (2023)

We inspire people to work smarter, learn more and grow every day. We are here to be a trusted ally, a resource and a sounding board, motivated to support our customers with expert knowledge, unique products and innovative services from Solutionshop, made for the changing needs of today’s entrepreneurs, teachers, parents and students.

Founded in 1991, Staples Canada is a privately-held company based in Richmond Hill, Ontario, with a network of over 300 stores across Canada. Follow @StaplesCanada on Facebook, Twitter, Instagram and LinkedIn and join the conversation by using #worklearngrow.

Let's work, learn and grow together

The wonderful world of work. Record keeping and filing goes back a long way. Over the years, tools have improved, offices have grown and machines have appeared to make things easier. Typewriters have become computers, files have become data, and offices have started sprouting up at coffee shops and kitchen tables across the country. The internet has taken access, affordability and connection to a whole new level.

After almost three decades in business, Staples Canada is ready to embrace all that’s new. The changing nature of entrepreneurship, creativity, working, learning and growing is happening everywhere you look and it has inspired us to focus on your ever-evolving needs.

We’re transforming Staples Canada to The Working and Learning Company – a company that’s committed to being a dynamic, inspiring partner for all our customers. That means staying true to the company that you’ve come to rely on for all your small business and educational needs, while adapting and growing to serve you better. You’ll see growth in our product offerings and expansion in the services you already know and love us for. We’re taking everything we do for you, our customers, to the next level.

Welcome to the new world of work. Welcome to the new Staples Canada. We look forward to working, learning and growing with you.


Solutionshop a complete marketplace that helps every aspect of a business, including design, printing, marketing, shipping and tech services, available at all 305 Staples locations across Canada and online at staplesprint.ca.

Explore, engage and create every day, with services that include:

(Video) The Working and Learning Company | Staples Canada

  • A team of graphic design consultants who support everything from branding and logos to website design and marketing materials.

  • An extensive range of print services , offering same-day printing, next-day delivery, 30 different stock options, wide-format and engineering prints, and a variety of print finishing options.

  • A portfolio of marketing solutions that help small businesses stay in front of their customers, with direct mail advertising, digital marketing powered by Webware.io, and an industry-leading assortment of promotional products.

  • Access to one of the biggest shipping networks in Canada, thanks to exclusive partnerships with FedEx, Purolator and Xpresspost.

  • Certified technicians that deliver Connected Tech solutions to customers in-store, at home or at their office, helping with everything from PC, router and printer setup, as well as data protection and recovery, computer maintenance, software installation, virus removal and diagnostics.

  • Dedicated Account Managers that help enable business development and solve problems.

  • Ever-expanding suite of professional services that help customers start and grow their businesses, including Staples Business Loans powered by Thinking Capital and Business Registration powered by Corporation Centre.

Staples Studio

Introducing coworking with Staples Studio. Calling all startups, small businesses, service providers and more, our stores are changing to make room for you. From state-of-the-art event spaces to beautiful coworking facilities, Staples Studio is here to help you work, learn, and grow.


A space for community members, entrepreneurs, educators and students to meet, share ideas and learn. Spotlight features a Speaker Series with weekly guest speakers, entrepreneurial networking events, workshops and product demonstrations.

(Video) Solutionshop | Working and Learning Co | Staples Canada

Year Milestone
1991 First Business Depot is opened in Canada by founder Jack Bingleman
1992 Staples celebrates 1st Anniversary
1993 First Bureau en Gros opens in Quebec
1994 First Staples store opens in Western Canada
1995 Staples opens 50th store in Canada
1996 Staples launches "It's The Most Wonderful Time of Year" Campaign
1997 Grand Opening of Staples Delivery Centre in Mississauga
1998 Staples Canada surpasses $1 billion in sales!
1999 Staples launches staples.ca
2000 Staples opens 150th store in Canada
2001 Staples Canada celebrates 10th Anniversary
2002 Staples Canada awarded "Innovative Retailer of the Year" from Retail Council of Canada
2003 “That Was Easy” tagline is introduced
2004 Staples Canada surpasses $2 billion in sales!
2005 Staples introduces The Easy Button and a new icon is born
School Supply Drive is launched
2006 Staples Canada celebrates 15th Anniversary
2007 Store 145 in Fort McMurray is recognized as #1 in sales volume worldwide.
2008 Staples Canada is recognized as #1 Brand in Corporate Reputation Survey.
Staples acquires Corporate Express and launches Staples Business Advantage
Staples Canada Launches Corporate Giving commitment to the three Es - Environment, Education, Entrepreneurship
2010 Staples Canada awarded "Distinguished Retailer of the Year" from Retail Council of Canada
2011 Staples Canada celebrates 20th Anniversary
2015 staples.ca launches 200,000th SKU online
2016 Staples Canada celebrates 25th Anniversary
2017 Staples Canada becomes a Canadian privately-owned company
2018 Staples Canada opens two new brand-defining stores in Toronto, ON and Kirkland, QC
2019 Staples Canada launches, The Working and Learning Company

Community at Work

We create a community through meaningful experiences and relationships with every person we encounter. Community at Work reflects our commitment to corporate responsibility and our desire to have a positive impact on our associates, communities, and the planet. We support charitable organizations and programs that encourage education, build entrepreneurship, and preserve the environment, to help communities work, learn and grow together.


Schools are the cornerstone of every community and education is invaluable. That’s why we’re proud to support organizations that help nourish education, whether it’s getting school supplies to kids in need or getting the right technology into classrooms.


Entrepreneurs are the heart of any community and we share their passion. We’re proud to support small businesses in getting their feet off the ground through our services, and partner with entrepreneurial organizations that share a passion for building and cultivating entrepreneurship, and community in Canada.


We’re proud supporters of organizations that are committed to the preservation and protection of the environment. Partnering with these types of organizations helps us do our part to help the environment, while supporting causes that are important to our associates.


Staples Canada’s environmental initiatives allow the business to operate in a sustainable manner – from in-store recycling services for customers to taking action within internal operations to green product sourcing.

(Video) Inside Joe Mimran’s Office | Where I Work | Staples Canada

Staples Canada promotes a number of products and programs that support its goals to be a part of a greener future, including:

Free In-Store Recycling Services for Customers

Staples Canada is committed to recycling and diverting materials from the waste stream. Customers can recycle several items at Staples Canada stores across Canada These items include technology products), ink and toner cartridges, mobile phones, personal electronics and rechargeable batteries. (Not available at all locations, please contact your local store to confirm what recycling services are available)

Battery Recycling Program

Staples Canada partners with Call2Recycle to collect used batteries (rechargeable and alkaline) from all store locations and its Home Office for recycling. The partnership began in 2004 and to date over 1 million kilograms of used household batteries have been collected and safely recycled through the program.

School Ink Recycling Program

Every year 300 million ink cartridges end up in North American landfills. Staples Canada encourages schools across the country to participate in its School Ink Recycling Program by signing up to receive a free ink cartridge collection bin. Click here for details and to register for your free ink bin.

Electronics Recycling

Staples Canada and its national electronics recycling partnere Cycle Solutions take back end-of-life electronics at almost all of its retail locations (excluding stores in Calgary, Alberta). Recyclable items accepted include cell phones, computers, computer parts and more. To date, Staples Canada has collected 20.5 million kilograms of e-waste for recycling through its electronics recycling program.

Staples Canada is an authorized e-waste provider site through the Electronic Products Recycling Association (EPRA) nationally.

Writing Instruments

In 2012, Staples Canada launched a writing instrument recycling program in partnership with Terracycle. The program encourages customers to drop off used writing instruments, such as pens, pencils, markers and highlighters at local stores, which are then shipped to Terracycle for recycling.


Staples Canada has partnered with Iron Mountain to offer its customers a secure paper shredding service. This allows you to safely and cost effectively destroy unnecessary sensitive paper documents.

With our shredding service, we are as committed to protecting the environment as we are to protecting your privacy. That's why all shredded materials are recycled to minimize waste, pollution and impact on our natural resources.

(Video) Teacher and Co-worker Holiday Gift Ideas | Lets Find Out | Staples Canada

Staples Canada is the second largest retail supporter of Bullfrog Power’s green energy

The Working and Learning Company’s Staples Studio co-working locations, Solutionshop and production centres, are bullfrogpowered® with 100% clean, renewable electricity. Through this partnership with Bullfrog Power, Staples Canada is reducing its environmental impact and helping to support the development of Bullfrog Power’s green energy projects in Canada. For more information on Bullfrog Power, please visit bullfrogpower.com.

Community Programs that Support the Environment

Staples Canada proudly supports organizations committed to the preservation and protection of the environment. Partnering with and sponsoring organizations allows Staples Canada to maintain strong community relations and support initiatives that are important to the company. Staples Canada also operates various in-house community and environmental programs, including:

Staples Superpower your School Contest

Staples Canada in collaboration with EcoKids and Earth Day Canada, provides 10 exceptional schools with $20,000 in new technology to recognize their eco stewardship and further their environmental and educational work. Click here for more information on how your school can participate in the contest.

Responsibility Report

Staples Canada is The Working and Learning Company and the largest office supply chain in Canada. A privately-owned organization, we are committed to being a dynamic, inspiring partner to customers who visit our 300+ locations across the country, work with our business-to-business group at staplesprofessional.ca and visit our website at staples.ca. We have two brands that support business customers, Staples Preferred for small businesses and Staples Professional for medium to large-sized enterprises, as well as five co-working facilities located within Toronto, Kelowna, Oakville, and Ottawa under the banner Staples Studio.

In addition to offering the latest technology products, work-from-anywhere essentials, clean, safe, and well solutions, and business services through Solutionshop; Staples Canada is a proud national partner of MAP, a world-class research centre based at St. Michael’s Hospital. Staples and MAP have come together to create Even the Odds: an initiative to raise awareness of inequity in Canada and to build vibrant, healthy communities.

Staples Canada also supports local and regional charitable initiatives based on our three pillars; equity, environment, and education, to help communities work, learn and grow together.

Click here to download the full Corporate Social Responsibility Report.


What does Staples Canada do? ›

Staples is the largest office supply chain in Canada.

What is Staples Canada vision statement? ›

We are here to be a trusted ally, a resource and a sounding board, motivated to support our customers with expert knowledge, unique products and innovative services from Solutionshop, made for the changing needs of today's entrepreneurs, teachers, parents and students.

What is Staples mission statement? ›

We are committed to offering high-quality, innovative and cost-effective diverse solutions to help our customers meet their diversity spend goals and support their local communities.

What is the history of Staples company? ›

Staples was founded by Leo Kahn and Thomas G. Stemberg, who were former rivals in the New England retail supermarket industry, and Myra Hart. The idea for Staples originated in 1985, while Stemberg was working on a proposal for a different business.

How much does Staples Canada pay? ›

Hourly pay at Staples, Inc. ranges from an average of C$12.49 to C$19.80 an hour. Staples, Inc. employees with the job title Computer Technician make the most with an average hourly rate of C$15.51, while employees with the title Sales Associate make the least with an average hourly rate of C$14.26.

What are employee benefits at Staples? ›

We offer dental, vision, life, dependent life, accidental death, and short-term disability insurance coverage to all part-time associates. Part-time associates are also eligible to participate in the 401(k) plan.

Is Staples Canada a good place to work? ›

Is Staples (Canada) a good company to work for? Staples (Canada) has an overall rating of 3.5 out of 5, based on over 810 reviews left anonymously by employees. 63% of employees would recommend working at Staples (Canada) to a friend and 50% have a positive outlook for the business.

What is an example of a company vision statement? ›

Vision statement: To be Earth's most customer-centric company; to build a place where people can come to find and discover anything they might want to buy online. This statement communicates that Amazon wants to provide customers with anything they might want.

What is the vision of the statement? ›

A vision statement is an organization's declaration of its mid-term and long-term goals, stating what they want to become in the future. Vision statements act as a goal for a company to strive toward.

What are the four 4 main questions the mission statement asks? ›

Here are four essential questions your company's mission statement must answer:
  • What do we do?
  • How do we do it?
  • Whom do we do it for?
  • What value are we bringing?
Jan 10, 2013

What are the 5 questions a mission statement must answer? ›

10 Questions to Answer When Writing Your Mission Statement
  • Why are you in business? ...
  • Who are your customers? ...
  • What image of your business do you want to convey? ...
  • What is the nature of your products and services? ...
  • What level of service do you provide? ...
  • What roles do you and your employees play?
Feb 3, 2015

What are the 3 key points of the mission statement? ›

The three components of a mission statement include the purpose, values, and goals of the company.

How is Staples doing as a company? ›

Staples is in business with businesses and is passionate about helping businesses work better. However, in recent years, their total sales revenue has declined sharply. In 2020, Staples had sales of approximately 8.67 billion U.S. dollars, a sharp decline from 2011, when they had sales of 24.7 billion U.S. dollars.

What are the products of Staples? ›

Staples carries a wide variety of binder clips and paper clips, staplers and punches, scissors and rulers, tape and dispensers, sticky notes, as well as memo pads to keep your office buzzing.

What is Staples new slogan? ›

With a new tagline, "Make More Happen," and a new ad from recently appointed agency McGarryBowen, Staples seeks to shift consumers' focus to its online store and its vast inventory, which far exceeds the ink and office chairs most people associate with the brand.

What is the highest paid work in Canada? ›

10 highest paying jobs in canada for 2023.
  1. full stack developer. The average full-stack developer salary in Canada is around $85,000 annually. ...
  2. financial analyst. ...
  3. HR manager. ...
  4. millwright. ...
  5. production supervisor. ...
  6. executive assistant. ...
  7. solution architect. ...
  8. forklift operator.
Jan 4, 2023

What is the lowest job salary in Canada? ›

Canada instituted a new federal minimum wage of $15.55 per hour on April 1, 2022. Previously, workers were subject to the minimum wage of whatever province or territory they worked in. This new federal minimum wage is set by the government and is adjusted based on inflation.

What is the lowest salary in Canada? ›

There is a federal minimum wage ($15.55, effective April 1, 2022), but it only applies to those working in federally regulated industries, such as banks, postal services, interprovincial transportation and federal Crown corporations.

How much PTO do you get at Staples? ›

Staples' PTO and Vacation policy typically gives 20-30 days off a year with 73% of employees expected to be work free while out of office. Paid Time Off is Staples' most important benefit besides Healthcare when ranked by employees, with 57% of employees saying it is the most important benefit.

What is Staples employee dress code? ›

Can you wear a hat as a employee? No. Policy is a provided staples polo, black slacks, and dark colored or black shoes.

What is Staples employee policy? ›

Staples associates are honest, fair and trustworthy and will not tolerate unethical behavior in others. In performing their job duties, Staples associates should always act lawfully, ethically, and in the best interests of Staples.

Do you get paid for training at Staples? ›

Yes. And continued training throughout your staples career.

How long is training at Staples? ›

There is supposed to be a 2-month training period, but there is evident lack of training. Reps are sometimes sent to Atlanta or Boston for 1 week to learn "Staples Way" of selling, but when you get back the management will tell you to forget all about what you have learned there.

How much does Staples Center pay an hour? ›

Average STAPLES Center hourly pay ranges from approximately $9.40 per hour for Inventory Specialist to $17.99 per hour for Warehouse Worker. The average STAPLES Center salary ranges from approximately $20,000 per year for Sales Associate to $38,265 per year for Content Manager.

How do you answer what is your vision for the company? ›

Quick tips for your vision statement
  1. Project five to 10 years into the future.
  2. Dream big, and focus on success.
  3. Use the present tense.
  4. Use clear, concise, jargon-free language.
  5. Infuse it with passion, and make it inspiring.
  6. Align it with your business values and goals.

What is your mission and vision as a your company? ›

Your mission statement is what your company is doing right now, while your vision statement is what you hope to achieve in the future – where you are in this moment versus where you're going.

What is your vision best answer? ›

The answer should be in Systematic order:

Give an answer that seems well planned to the interviewer. In case you need to pursue further education along with the job to achieve your long-term goals, then you can discuss that as well. Also, discuss your short term goals first and then about your long term goals.

What is the mission of a company? ›

A mission statement is a concise explanation of the organization's reason for existence. It describes the organization's purpose and its overall intention. The mission statement supports the vision and serves to communicate purpose and direction to employees, customers, vendors and other stakeholders.

What is company purpose? ›

A purpose statement is a single statement that defines the reason your company exists—beyond simply making a profit. It also illustrates how your product or service positively impacts the people you serve. Once your purpose is established, you'll need a series of goals to drive that purpose.

What is vision mission and goals? ›

A vision states what the organization aspires to become in the future. A mission reflects the organization's past and present by stating why the organization exists and what role it plays in society. Goals are the more specific aims that organizations pursue to reach their visions and missions.

What is a mission statement answer? ›

A mission statement is a brief description of an entity's fundamental purpose. It answers the question, "Why does our business (or nonprofit or government agency) exist?" The mission statement articulates the company's purpose both for those in the organization and for the public.

How do you answer mission statement questions? ›

How to answer the question "What is your personal mission statement?"
  1. Brainstorm what's most important to you. ...
  2. Evaluate how a specific role can help you meet your goals. ...
  3. Condense your ideas into a sentence or two. ...
  4. Be prepared to answer questions about your personal statement.
Dec 7, 2021

What should a good mission statement answer? ›

The definition of a mission statement is a concise description of your organization's core purpose, answering the question, “why do we exist?”. A mission needs to boldly state why you exist, and why you do what you do.

What is a good mission statement example? ›

Best Mission Statement Examples. Life is Good: To spread the power of optimism. Sweetgreen: To inspire healthier communities by connecting people to real food. Patagonia: We're in business to save our home planet.

How do you write a mission statement in 5 easy steps? ›

5 steps to write a great mission statement:
  1. Ask yourself why your company exists and what you value.
  2. Choose your words carefully.
  3. Be ambitious.
  4. Revise your mission statement.
  5. Live it.
Aug 18, 2022

What are key strategic questions? ›

Strategic questions to ask when building a company strategy
  • Who is your target customer? ...
  • What are the biggest challenges the company is facing? ...
  • How can you improve the company's current product? ...
  • How did the company get to where it is? ...
  • Where does the company want to go? ...
  • What should the company do more of?
Jun 1, 2021

What is mission and core values? ›

Mission and vision statements define where you're going, but core values are all about what you are. What are the defining features of your company and how you operate? These values support your vision and shape your company culture. Try to limit your list of values to five or six.

What is a mission statement for employees? ›

What is a mission statement? A mission statement is a concise, meaningful sentence (or two) that represents the purpose of your organization. Mission statements are often action-based, explaining how the company's objectives serve both employees and customers.

What is an example of a customer experience vision statement? ›

Examples of CX vision statements

In case you're not sure what a CX vision looks like, here are a couple examples. Warby Parker: We believe that buying glasses should be easy and fun. It should leave you happy and good-looking, with money in your pocket. State Farm: Remarkable.

Why did Staples fail? ›

The shift in merchandise strategy was not matched by investment in the business—dividends and repurchases were 50 percent greater than capital expenditures. Staples had clearly decided that its future was no longer in stores, and no longer in office supplies.

Is Staples bigger than Office Depot? ›

Too many stores, too much market share

Staples had more than 1,300 locations, while Office Depot had more than 1,500 following its merger with OfficeMax several years prior. Both, though, had committed to closing down locations. Today, Staples has 1,068 locations, and Office Depot has fewer than 1,250.

Whats happened to Staples? ›

Staples rebranded Office Outlet by HMV-owner Hilco

Staples' 106 UK stores are being renamed Office Outlet by new-owner Hilco Capital, which snapped up the retailer last year for a nominal sum. Retail Week is the trading name of William Reed Ltd, a company registered in England and Wales with company number 2883992.

What is staples brand called? ›

In addition, Staples unveiled five private label brands, each targeting a specific business need: Tru Red (business essentials such as pens, notebooks, and shredders), NXT Technologies (connective solutions for business teams), Coastwide Professional (professional-grade facility supplies), Union & Scale (furniture and ...

What does main staple mean? ›

: used, needed, or enjoyed constantly usually by many individuals. : produced regularly or in large quantities. staple crops such as wheat and rice. 3. : principal, chief.

What are 5 popular slogans? ›

10 Popular slogans to emulate
  • Bounty "The quicker picker upper" ...
  • Old Spice "The original. ...
  • AllState "You're in good hands" ...
  • Subway "Eat fresh" ...
  • Dollar Shave Club "Shave time. ...
  • Airbnb "Belong anywhere" ...
  • Dunkin' "America runs on Dunkin'" ...
  • Kellog's Rice Krispies "Snap!

What does the Staples logo mean? ›

The new logo (it looks like a staple) “is symbolic of the commitment we are making to our customers,” said Marshall Warkentin, Staples chief marketing officer, in a statement. “Our solutions for Worklife extend well beyond business essentials.

Why did they change the Staples logo? ›

The new name and logos are part of a 20-year naming rights agreement between the cryptocurrency platform and stadium owner AEG.

What shipping company does Staples use in Canada? ›

Once the order is shipped out, you'll be given a UPS tracking number. If you forget or misplace your UPS tracking number, call the Staples retail store associated to your order.

Does Staples do Canada Post? ›

Staples is an authorized Canada Post postage stamp retailer. Send mail anywhere and stay in touch with loved ones.

Does Staples recycle electronics in Canada? ›

Staples Canada and its national electronics recycling partner eCycle Solutions take back end-of-life electronics at all retail locations with the exception of stores located in Calgary Alberta. Recyclable items accepted include cell phones, computers, computer parts, small appliances and more.

How many distribution centers does Staples Canada have? ›

Staples Professional is headquartered in Mississauga, Ontario with ten distribution centres across Canada. The company employs over 1,500 associates and leverages over 170 delivery vehicles.

Does Staples USA ship to Canada? ›

We ship to locations within the United States and Canada.

How does Staples deliver? ›

Staples® Shipping Services

Visit any Staples® store to pack it securely and ship it out with UPS® delivery.

Is USPS good for Canada? ›

USPS, UPS, FedEx and DHL are all great options for shipping to Canada.

Does Staples use FedEx or UPS? ›

During COVID-19 restrictions, FedEx shipping services continue to be available at Staples stores across the country. * It's simple to ship, pick up or drop off your FedEx packages at a local Staples. *FedEx shipping services are available where local restrictions allow.

Does USPS deliver from Canada? ›

6–10 Business Days1 & Flat Rate Pricing

Priority Mail International® service is a reliable and economical way to ship to more than 180 countries, including Canada, Mexico, and Australia.

Does Staples Canada recycle pens? ›

Learn more about Staples Canada

Through in-store collection at over 300 locations across Canada, we have successfully diverted over 2 million writing instruments from ending up in landfills. If all writing instruments recycled through this program were connected, they could travel up the CN tower nearly 700 times!

What do I do with my old laptop Canada? ›

Bring your laptop to a reBOOT Canada location, and donate it to charity. Complete an online donation form before your visit to receive a tax receipt representing the fair-market value of your laptop, for your troubles!

What is staples strategy? ›

Staples Marketing Strategy comprises of not only its Marketing Mix, but also segmentation, targeting, positoning, competition and analysis like SWOT.


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